Enterprise AI Governance Framework

"The License to Operate." A 7-step checklist for authorized Agentic AI deployment.

Part 1: Strategic Alignment

Define Business Objectives

Agents must map to specific KPIs (e.g., 'Reduce Wait Time'), not vague innovation goals.

Establish Risk Tolerance

Zero Tolerance zones (Medical/Legal) vs. High Tolerance zones (Drafting) defined.

Appoint AI Council

CEO (Chair), CTO (Tech), CISO (Risk), CHRO (Ethics) formally appointed.

Part 2: Operational Controls

Human-in-the-Loop Thresholds

Example: Transactions >$500 require human manual approval.

Identity Management (IAM)

Every agent needs a unique Service Account (non-human ID) with Least Privilege access.

The Kill Switch

Documented procedure to unconditionally terminate agent access within 60 seconds.

Part 3: Data & Privacy

GDPR 'Right to be Forgotten'

Verified mechanism to wipe user data from agent memory/logs.

PII Redaction Layer

Input filters active to strip SSN/Credit Card numbers before LLM inference.

RAG Source Allow-Lists

Only 'Green' classified documents are indexed. Salaries/M&A data strictly excluded.

Part 4: Audit & Transparency

Chain-of-Thought Logging

Logic trace is saved for every decision, not just the final output.

Citation Architecture

Agents forced to cite source document (Policy 4.2) for every factual claim.

Drift Detection

Weekly automated testing against synthetic 'Golden Set' to catch accuracy degradation.

Authorization Signatures

Chief Technology Officer (CTO)
Chief Information Security Officer (CISO)

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