1. Introduction
KXN Technologies ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (kxntech.com), use our AI platforms, agentic systems, or other enterprise software products and services (collectively, the "Services").
We provide advanced Agentic Cognitive AI and cloud-native systems for enterprise customers. Transparency and responsible AI usage are at the core of our operations.
2. Information We Collect
We may collect different types of information from and about users of our Services, including:
Personal Information
Information that identifies you personally, which you provide directly to us. This may include:
- Contact details (Name, email address, phone number, company name, job title).
- Account credentials (username, password headers).
- Payment and billing information (for enterprise customers).
- Communications you send to us.
Technical & Usage Data
Information collected automatically when you interact with our website or platforms, such as:
- Device information (IP address, browser type, operating system).
- Usage activities (pages visited, features used, time spent, clickstream data).
- Log files and diagnostic data.
AI-Generated / AI-Processed Data
Data processed or generated through your interaction with our agentic AI systems.
- Inputs: Text, files, or data streams you provide for processing by our AI models.
- Outputs: Insights, reports, code, or content generated by the AI in response to your inputs.
3. How We Use Your Information
We use the collected information for specific business purposes, including:
- Providing, operating, and maintaining our Services.
- Processing transactions and managing customer accounts.
- Delivering AI-driven insights and executing agentic workflows as requested.
- Improving our algorithms, models, and platform performance (subject to strict data usage agreements).
- Detecting security incidents and protecting against malicious activity.
- Complying with legal obligations and enforcing our terms.
4. How We Share Information
We do not sell your personal data. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist with cloud hosting, payment processing, or analytics, bound by confidentiality obligations.
- Enterprise Accounts: If you use our Services through an enterprise account, your usage data and inputs may be visible to your organization’s administrators.
- Legal Compliance: If required by law, regulation, or legal process, or to protect the rights and safety of KXN Technologies or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where customer information is a transferred asset.
5. AI & Automated Processing Disclosure
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including the duration of your customer relationship with us, or as required by law (e.g., for tax or accounting purposes). When data is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement industry-standard technical and organizational measures designed to protect your data from unauthorized access, loss, or misuse. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no internet transmission or electronic storage system is impenetrable, and we cannot guarantee absolute security.
8. Your Privacy Rights
GDPR (General Data Protection Regulation)
If you are located in the EEA or UK, you have the right to:
- Access and receive a copy of your personal data.
- Rectify inaccurate personal data.
- Request erasure of your personal data ("Right to be Forgotten").
- Restrict or object to processing.
- Data portability.
CCPA (California Consumer Privacy Act)
If you are a California resident, you have the right to:
- Know what personal information is collected, used, shared, or sold (we do not sell data).
- Delete personal information held by us.
- Opt-out of the sale of personal information (not applicable as we do not sell data).
- Non-discrimination for exercising your privacy rights.
To exercise these rights, please contact us using the information in Section 14.
9. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and store certain information. This helps us analyze traffic and improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
10. International Data Transfers
KXN Technologies operates globally. Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy and applicable laws.
11. Third-Party Services
Our Services may contain links to other websites or integrations with third-party services that are not operated by us. We strictly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
12. Children’s Privacy
Our Services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
13. Updates to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Information
If you have any questions about this Privacy Policy, please contact us: